May 12, 2006 Mr. William T. Drakeley Wm. Drakeley Swimming Pool Company 248 Main Street South Dear Bill, Thank you for our beautiful swimming pool! I cannot tell you how much joy it brings our whole family. When we decided to move forward with this project, we assumed we would install a practical pool that met our needs. However, as we worked through the design process with you, our excitement and anticipation started to grow. No other company inspired us with their designs. As we watched your team methodically build our pool, we saw your commitment to quality engineering and workmanship. As the pool was finished, we felt a sense of pride that you had truly enhanced our property and given us a pool that not only met our practical needs but transformed the aesthetics of our country home. The fact that our pool was recognized by the American Shotcrete Association only further validates the quality of your work. We really appreciate the personal attention you gave this project as well as the effort of your whole team to make sure that our pool was built to the highest standards. The fact that there were no financial or contract issues throughout the process also made the project far smoother than we expected. Please feel free to use us as a reference as we couldn't be more pleased with both our decision to work with you and the final product. Sincerely, The Bernstein Residence Litchfield County
April 17, 2006 Mr. William Drakeley Wm. Drakeley Swimming Pool Company 248 Main Street South Woodbury, CT 06798 Dear Bill: My Wife and I would like to express our gratitude for the wonderful work you and your team have done constructing our pool. The project turned out beautifully, on-time, and on-budget. We continually receive compliments from neighbors and guests on the fine job that was done. We have built pools with other contractors at our previous residences, and have found our experience with your company to be the most straight-forward and professional of the group. It has been a delight to deal with you and your team, and we look forward to a long and happy relationship as you continue to care for our pool. Thank you. Best regards, The Bresnan Residence Litchfield County
September 29, 2004 To Whom It May Concern: The YMCA of Southeastern Connecticut engaged the Wm. T. Drakeley Swimming Pool Co. to completely renovate our 1930's indoor swimming pool. This pool had total systems failure - mechanical, pipes and controls, as well as State Code violations inherent to a pool of this age. The Drakeley Co. handled all of these issues in a very professional and timely manner. We had a short time line to reopen and this time-line was met. They were always on the site when they said they would be and clearly did a first-rate, professional job. Bill can give an accurate picture of the problems, work with all of the involved parties and finish the project within the previously ascertained budget. This is probably one of the best experiences we have had with a major renovation project and I would highly recommend them. We now have another pool that requires major repairs and we are contracting with them once again. Yours truly, Jacqueline Pfeifer CEO YMCA of Southeastern Connecticut
From the De Aguiar Family:
"March 5, 2003 Mr. William Drakeley
William T. Drakeley Swimming Pool Company, LLC
248 Main Street South
Woodbury, CT 06798 Dear Bill: I want to let you know how happy we are with our pool. When
we started this process we were concerned about issues including
timing, responsiveness and how it would turn out. You and your staff were there with us every step of the way
and made sure that we knew everything that was being done
and how it impacted the overall project. Much to our surprise
(because of all the bad things we heard from neighbors who
didn't have you as a pool company!), everything worked exactly
on schedule and the children went swimming on the exact day
you told them they would be swimming! Your materials and equipment are the best. Your work crews
are extremely courteous and knowledgeable. More importantly,
they are meticulous and take pride in their work. Finally, even after the work was finished, you and your staff
followed up on the pool and the service that is required.
All of our questions were answered promptly. Again, thanks, and please let me know if I can be of any
help! Cordially" . . .
From Mr. T. Harney:
"January 27, 2003 Mr. William Drakeley
Wm. Drakeley Swimming Pool Company
248 Main Street South
Woodbury, CT 06798 Dear Bill: My house was built in 1790 and I have renovated it extensively.
As such, I have dealt with numerous construction-related contractors
with a wide range of results. It is always a pleasure to recommend
someone based on an excellent experience. I am very pleased
with our pool. We have gotten numerous complements about the
quality of construction and quality of materials used. Of
equal importance was the quality of our business interaction
which resulted in your delivery of a top-notch pool on time
and with no financial surprises for me. Your attitude at all
times was cooperative and oriented towards maintaining your
company's distinguished reputation and your personal reputation
for equitable dealings. I believe a real selling point that distinguishes Wm. Drakeley
Swimming Pool Company from other competitors is your personal
and direct involvement in all phases of a pool project from
planning, siting, budgeting, construction, and start up. This
is an essential and valuable source of continuity for a customer
and avoids all the mistakes, misunderstandings, and potential
conflicts created when a pool is planned by one person, priced
by another, and built by another. Please feel free to use me as a reference and show my pool
to prospective customers. The pool and other elements of my
house are scheduled to be featured in Better Homes & Garden
Magazine in a Spring/Summer edition so hopefully the quality
of your work will get some further exposure then. Best regards" . . .
December 9, 2002 To Whom It May Concern, This is a letter of reference for the Wm. T. Drakeley Swimming Pool Co. The Central Connecticut Coast YMCA has been fortunate to have used the services of the Drakeley Pool Co. at all eight (8) of our YMCA facilities with swimming pools. Our contact has been Bill Drakeley and we have found him to be very knowledgeable in all aspects of swimming pools, construction, renovations, filtration, pool surfaces, water chemistry, etc. The Drakeley Company has totally renovated two of our older (80+yrs.) facilities and brought them back to state of the art operating condition. They have also done a variety of jobs at both our indoor and outdoor swimming pools. I have always found Bill and the company flexible and easy to work with. Their ability to problem solve some particularly difficult situations has been extremely helpful. It is my pleasure to recommend the William T. Drakeley Swimming Pool Co. to any organization with swimming pool needs from new construction to restorations. Sincerely, Douglas Lisk Vice President of Operations Central Connecticut Coast YMCA
From Canterbury School:
"April 3, 2002 William T. Drakeley
William T. Drakeley Swimming Pool Company L.L.C.
248 Main Street South
Woodbury, CT 06798 Dear Bill: This letter is simply to thank you for having done such fine
work on the rehab of our pool, its piping, and its filtration
system. Your work was first rate, your crew diligent, and you got
the job done smoothly in the narrow time frame you had to
work in. If I can ever offer you a recommendation, let me know. Regards" . . .
From Mr. N. Sutton:
"April 30, 2003 Mr. William T. Drakeley
Swimming Pool Company, LLC
248 Main Street South
Woodbury, CT 06798 Dear Bill and the Drakeley Team: There are pools, then there is the magnificent pool Drakeley
created at my home in Newtown. The design, craftsmanship and
care that you and your team exhibited in building my pool,
leaves nothing to be desired. As you know, I have waited for
years to dig the hole. I'm thrilled with the finished product
and lucky that Drakeley was there to execute it so exquisitely. By the way, the pool looks good all year round; and makes
me feel good too! You people did a superb job and I'll tell
the world if you would like me to. Keep up the good work and
thank you again. Sincerely" . . . |